Hotel technology resources

Practical guides for keeping hotel technology understandable.

Checklists and operating guides for the moments when documentation matters most: outages, handovers, acquisitions, vendor changes, and portfolio standardization.

Hotel IT checklist

Hotel IT Documentation Checklist: What Every Property Should Have

A practical hotel IT documentation checklist covering systems, vendors, ISP details, contracts, recovery procedures, ownership, and handover readiness.

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Handover guide

Hotel Technology Handover Checklist for Management or Vendor Changes

A hotel technology handover checklist for ownership changes, management transitions, new GMs, MSP changes, and outgoing technology vendors.

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Acquisition due diligence

Hotel IT Due Diligence: Technology Questions Before Buying or Taking Over a Property

Technology due diligence questions for hotel acquisitions, ownership transfers, and management takeovers, including networks, contracts, systems, vendors, and hidden liabilities.

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Network documentation

Hotel Wi-Fi and Network Documentation: What Your Property Should Keep

A practical guide to hotel Wi-Fi and network documentation, including ISP circuits, gateways, switching, access points, VLANs, building links, vendors, and recovery information.

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