Start with one property or standardize an entire portfolio. Hotel IT Passport is priced per hotel so your technology record can grow with the organization.
For an individual hotel that wants one reliable technology record instead of scattered documentation.
For hotel ownership and management companies that need standardized visibility across multiple properties.
For MSPs, hotel technology providers, and internal IT teams documenting technology for many properties.
Portfolio pricing is intended for organizations with five or more properties. Final commercial terms may vary for large portfolios, managed-service providers, and custom implementation requirements.
Clear answers about how the product fits alongside the tools and vendors you already use.
Yes. The Single Property plan is designed for one hotel. You can move to a portfolio structure later if the organization adds or standardizes more properties.
No. Hotel IT Passport is the property technology documentation and continuity layer. Your MSP, ticketing, monitoring, controller, and vendor tools can remain in place.
That is a normal starting point. The readiness model is designed to make missing systems, contacts, contracts, procedures, and handover information visible so the team knows what to improve first.
No. The standard plans are priced per hotel property, not per guest room.
Yes. Portfolio use includes property-scoped user access so authorized team members can be limited to the hotels they are responsible for.
Yes. Hotel IT Passport includes a portable property report intended to make technology handovers easier for ownership, operations, and authorized technology partners.
No. Keep passwords and secrets in a dedicated secure credential system. Hotel IT Passport should document the system, ownership, support path, and access context rather than replace a purpose-built password manager.